Values and Ethics

We at Luxottica aim at protecting the eyes and enhancing the faces of men and women all over the world, by manufacturing and selling ophthalmic eyewear and sunwear characterized by their high technical and stylistic quality, in order to maximize our customers' wellbeing and satisfaction.

Luxottica Group is founded on the sharing and respect of certain key values:

• Respect and fairness among collaborators; well-being in the work environment; the enthusiasm
• and engagement of everybody involved in the company's life: from personnel, to partners and up to investors. A continuous commitment to maximize the value of each link in the business chain.

Complying with the legal regulations and customs of the countries where it operates;protecting the natural and social environment; abiding by the market rules, and conducting fair relations with competitors, suppliers and customers.

Luxottica's design, manufacture and distribution activities follow these guidelines:

• Ensuring always the highest product quality through a careful design; adopting innovative technologies in the manufacturing systems; defining high mechanical and technical standards; researching the best quality in the materials and components used, and carrying out stringent quality controls.
• Giving constant attention to before and after-sales service, adapting the services and products as required to suit the needs and characteristics of sales points and consumers, wherever they are.
• Meeting the wishes of all consumers, by analyzing their needs, tastes, and lifestyles as well as fashions, and injecting them into the style and design of our brands.