Luxottica produces and distributes sun and prescription eyewear of high technical and stylistic quality to improve the well-being and satisfaction of its customers and at the same time create value for employees and the communities in which the Group operates.
Every collection, every pair of glasses, is the result of an ongoing process of research and development whose aim is to anticipate and interpret the needs, desires and aspirations of consumers all over the world. The achievement on high standards of quality reflects the Group’s strong technical and manufacturing know-how – the fruit of 50 years of experience – and its constant commitment to technological innovation, style and design, the study of changing lifestyles and interpretation of fashion trends.
Quality and customer satisfaction are also the objectives of the wholesale and retail distribution networks. These structures are organized to offer high quality after-sales service that is consistent but not standardized, being specially tailored to specific local needs.
Manufacturing excellence and the focus on service levels form just two of the strengths that Luxottica leverages to achieve its main corporate objectives, which are customer satisfaction, the well-being of its employees and economic and social development wherever the Group operates.
In general, the Company’s long-term strategy is to strengthen its global position and continue to grow in all its businesses, whether organically or through acquisitions.